FAQS
What shipping do you offer?
- Express Shipping $20 (Australia-wide)
- Courier (TOLL) from $40
- International: USA, UK & Ireland
- DHL on request
- Same-day local pickup (Perth)
How do I become an exclusive stockist?
Simply fill out our online application form HERE
What is your return and exchange Policy?
Please find our return and exchange policy by click HERE
What is your hair extension warranty?
Please find our Plushlocks Warranty HERE
What is the lifespan of Plushlocks Hair extensions?
Applying the correct Plushlocks aftercare and applied by a professional hairdresser you should receive 8-12 months out of your Plushlocks Hair Extensions.
Do you have hair extensions aftercare?
Plushlocks pride ourselves in offering the best product on the market. We have created our own aftercare products to ensure the life expectancy of your Plushlocks Hair extensions. Click HERE to view our range.
How long does my stockist application approval take?
This can take up to 24 hours for approval.
Can I access a wholesale price list?
Once your account is approved, you will have exclusive access to a stockist portal where you can find our wholesale price list.
Do you offer a salon pricing guide?
Yes, we will have this located in your exclusive Stockist portal
What is the Plushlocks stockist portal?
We have created a portal for a one-stop shop of information for your hair extension needs. Creating accessible downloadables and tutorials that you can utilise for your business.