Deposit Requirement - PLUSHLOCKS SIGNATURE PACKAGES + NEW SETS
To secure your appointment for our Plushlocks Signature Packages and/or New set of Plushlocks Hair extensions, a non-refundable deposit of $300 is required. Please note that without this deposit, your appointment is not considered secure. This policy helps us cover the significant time and resources allocated for your service.
Cancellation and Rescheduling Notice
We kindly ask that you provide at minimum of 4 days' notice if you need to cancel or reschedule your appointment. This allows us sufficient time to fill the slot and minimize any potential loss. If you reschedule within he correct timeframe your deposit will be transferable to a new booking or held as a credit.
Cancellation Policy
Any cancellation or rescheduling request made less than 4 days prior to the appointment will result in the forfeiture of your non-refundable deposit and an additional charge of half the service cost. This policy helps us cover the significant time and resources allocated for your service.
Thank you for your understanding and cooperation! We look forward to providing you with an exceptional experience at Plushlocks Salon.
Deposit Requirement
For any booking that requires less than 5 hours of service, a non-refundable deposit of $150 is required to secure your appointment. Please note that without this deposit, your appointment is not considered secure.
Cancellation and Rescheduling Notice
We kindly ask that you provide at least 72 hours' notice if you need to cancel or reschedule your appointment. This allows us enough time to fill the slot and minimize any potential loss. If you reschedule within he correct timeframe your deposit will be transferable to a new booking or held as a credit.
Cancellation Policy
Any cancellation or rescheduling request made less than 72 hours prior to the appointment will result in the forfeiture of your deposit. This policy helps us cover the significant time and resources allocated for your service.
Thank you for your understanding and cooperation! We look forward to providing you with an exceptional experience at Plushlocks Salon.
Confirmation Texts
We will send you a confirmation text 72 hours before your appointment. Failure to confirm your appointment will result in your appointment being cancelled, and your deposit will be forfeited.
No Extra Guests
Please do not bring extra guests to your appointment, including children. (Babies in prams are fine for short appointments.) We want to ensure all our guests have the best and most relaxing experience, so we kindly ask you to come alone to your appointments.
Appointment Times
Some of our appointments can take 4+ hours to complete. Please make sure to allow enough time for your appointment so we can provide the best results. (Don’t worry—we have snacks and coffee!)
Plushlocks Salon Policy for Consultations
Consultation Forms
All new clients are required to complete our online consultation form to ensure you are booked for the correct service and timeframe. Your appointment will not be confirmed until the consultation form is complete, allowing us to assess how we can achieve your hair goals.
If you book online, we will send a follow-up email with the consultation link. Once your consultation form is submitted, if we determine that an alternative service is necessary to meet your hair goals, we will provide an updated quote.
Please be assured that if you wish to continue with your originally booked service, your stylist will do their best to accommodate your needs. Additionally, your stylist will reconsult with you at all appointments to ensure your satisfaction.
Thank you for your understanding and cooperation! We look forward to helping you achieve your desired look at Plushlocks Salon.
Consultation Form HERE
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